Nepal Caller : Privacy Policy

This Privacy Policy describes what personal information You may share with Nepal Caller, as data controller, and other Users when activating and using the Nepal Caller Services, how Nepal Caller receives, collects and uses this data and how You may opt-out at any time, altogether preventing use of the data shared via the Services.

Information Collected and Received

When you install and use the Nepal Caller Apps, Nepal Caller will collect, process and retain personal information from You and any devices You may use in Your interaction with our Services. This information may include the following: geo-location, Your IP address, device ID or unique identifier, device manufacturer and type, device and hardware settings, ID for advertising, ad data, operating system, operator, IMSI, connection information, screen resolution, usage statistics, device log and event information, incoming and outgoing calls and messages, times and date of calls, duration of calls, version of the Nepal Caller Apps You use and other information based on Your interaction with our Services. Nepal Caller may use the information collected from, and in connection with, all of our services to provide, maintain, and improve them, to develop new ones, and to protect Nepal Caller and its users. Nepal Caller also uses this information to provide you with tailored content, such as search results and advertisements more relevant to You. Nepal Caller will Sync your details with its officail website nepalcaller.comand store the sync details in different server locations as per need.


In addition, You may provide us with Your user identifier information regarding certain third party services, i.e. Facebook, Google+, LinkedIn and Twitter, necessary for the application to interoperate with such third party services. In that case Nepal Caller will store and process also that information (and also a mapped photo where applicable), for as long as You use the Services and will not use this information for any other purpose than required in order to obtain interoperability and functionality in relation to such third party services. Please note that we never store any passwords to the mentioned third party services.

Contact Information

Where the Nepal Caller Apps are obtained from other sources than Google Play, You may share the names, numbers and email addresses contained in Your device’s address book (“Contact Information”) with Nepal Caller for the purpose described below under Enhanced Search. If you provide us with personal information about someone else, you confirm that they are aware that You have provided their data and that they consent to our processing of their data according to our Privacy Policy.
Where the Nepal Caller Apps are obtained from Google Play, we will only use permitted Contact Information to make our Services more relevant to You and Your engagement with the Nepal Caller community.
Please note that no other Contact Information than the phone numbers and thereto attached names and email addresses will be received, stored and used from the User’s address book. Other numbers or information that may be contained in your device’s phone book will be filtered away and will therefore not be stored or used by Nepal Caller. Addresses, passwords and credit card numbers and any other similar information will automatically be prevented from being entered into the Nepal Caller database by our safety algorithms, that filters any numbers and other information stored in the phone book in a number sequence not compatible with that used for telephone numbers. Please also note that You can always choose not to share Contact Information with Nepal Caller and if You have shared information and changed Your mind, You can easily delist Your number or opt-out to render your entire Contact Information unavailable for search in the database for Enhanced Search.

Name tagging

We may also associate a name with a phone number through the name tagging functionality, which allows a User who receives a call from a phone number which is not associated with a name in the Nepal

Caller database to indicate a name to be associated with that number. A name will only be associated with a number through this functionality if a sufficient number of independent Users, based on our algorithm, have indicated the same name for the relevant number.

Use, Sharing and Disclosure of User and Contact Information

Information related to the User or Contact Information will be used to:
(a) display the name associated with a certain number at a manual number search against the Nepal Caller database,
(b) automatically display the caller’s name when a call is received, as enabled by the Enhanced Search functionality, as described below, to Users who have activated that functionality, and indicate possible common connections with the caller or when an incoming call may be spam,
(c) display the “who viewed my profile” and “availability” functionalities of the Services,
(d) provide selected Nepal Caller partners with limited information in order to enhance user experience, service functionality and data accuracy, provided that these partners adhere to strict confidentiality provisions no less protective of your rights than the Terms of Service and this Privacy Policy,
(e) enable the Nepal Caller Name Search, as described below, to Users who have activated that functionality,
(f) contact You from Nepal Caller for verification purposes or with information pertaining to the Services, e.g. newsletter e-mails and similar notifications, and verify provided User Profile information with third party providers,
(g) enable You to use and share Your user information in connection with Your use of third party services,
(h) customize, maintain, measure, improve our Services and develop new ones,
(i) personalize, measure and improve our advertising and use geo-location information to provide You with location based information and services (such as more relevant advertising, search results and other personalized content).


In addition to the above Nepal Caller may disclose information related to the Users and Contact Information if we believe such action is necessary to:
(a) comply with the law, or legal process served on us;
(b) protect and defend our rights or property (including the enforcement of our agreements); or
(c) act in urgent circumstances to protect the personal safety of Users or members of the public.
Nepal Caller may share Your personal data with trusted third party service providers and partners. Nepal Caller will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.
The following is a description of how Nepal Caller may share information about You with trusted third party partners:
1. Nepal Caller uses a third party partner company in order to send You or a third party you wish to contact SMS when you use the Services. In order to send you the SMS, we send the third party company Your and the relevant third party’s phone numbers. This third party SMS partner is contractually obligated only to use these phone numbers for the transmission of requested SMS.
2. Nepal Caller may use Push Notification Services to notify you about up-dates and important information. In such cases, Your phone number may be part of the notification. This message is sent to the push notification service provider, for delivery to Your device. You may, however, at any time-opt out or disable push notifications in the Nepal Caller Apps.
3. Nepal Caller may allow you to use third party services to create your user profile or log in to use our Services, share information with such third parties, or to connect your user profile with the respective third parties. Those third parties may automatically provide us with access to certain personal information retained by them about You (e.g., content viewed by you, content liked by You and information about the advertisements you have been shown or may have clicked on). You control the personal information You allow us to have access to through the privacy settings on the respective third party service and the permissions You give us when You grant us access to the personal information about You retained by the respective third party service. By associating an account managed by a third party with Your Nepal Caller user profile and authorizing us to have access to this information, You agree that we may collect, use and retain the information provided by these third party services in accordance with this Privacy Policy. As an example, Nepal Caller may send a queried telephone number to Twitter in order to verify it against the Twitter API or retrieve the holders’ Twitter ID or Twitter photo, if available. If the Twitter ID is available, Nepal Caller will display a Tweet and follow button in the Users’ Nepal Caller app, which the User may use to send an open tweet to, and start to follow, the holder of the number. The Nepal Caller app is not, however, designed to be a Twitter communication application and You will not be able to retrieve the replied or further tweets to the Nepal Caller app. When using the Twitter functionalities You are bound by the Twitter Terms of Service, located at, and the Twitter privacy policy, located at
4. For the provision of free versions of the Services, Nepal Caller may also collaborate with a few selected third party advertising networks, which in such case may be provided limited information related to the freemium User’s device (but no other User or Contact Information).
5. Nepal Caller, or a third party on its behalf, may collect and use your email address, telephone number and ID for advertising (including, but not limited to, content viewed by you, content you have commented on and information about the advertisements you have been shown or may have clicked on) through the Nepal Caller Apps and share this information with third party advertisers and networks. Such third parties may use this information and information collected from other sources in order to provide measurement services and targeted ads. You can limit or opt-out of the collection and use of Your information for ad targeting by third parties via Your device settings.
Nepal Caller may from time to time ask you to provide information on your experiences from using the Nepal Caller Services, which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms or any surveys that You accept to take part in is used for the purposes of reviewing this feedback and improving the Nepal Caller software, products and websites.

Cookies and Automatically Collected Information

The Nepal Caller Website/App uses so called “Cookies” in connection with the Services. Cookies are pieces of information stored on Your computer's hard drive and/or other device’s browser that enables Nepal Caller to keep Your login session for thirty days. The use of Cookies is standard practice. Cookies do not enable any access to and/or inspection of other information on Your computer or other device. If You do not wish to receive cookies, or wish to be notified of when they are placed, You may set your web browser to do so, if your browser so permits. Please understand that if Cookies are turned off, You may not be able to obtain full functionality in certain parts of the Services.
The Nepal Caller website and the Nepal Caller Apps use Google Analytics, a web analytics solution by Google. Google Analytics also adds cookies to Your computer or mobile device when You visit our website or interact with certain parts of the Nepal Caller Apps and collects usage information to create statistics for Nepal Caller. See Google's privacy policy . for details.
The Nepal Caller website also embeds badges from the social networking sites Facebook , Google¬+ and Twitter . The badges may add cookies to Your computer or mobile device when You use the Services and have enabled Facebook connection. See Facebook’s privacy , Google’s privacy policy and Twitter’s privacy policy for details.
Nepal Caller servers may automatically collect data about Your Internet address when You use the Nepal Caller Services. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to Your computer or other device by Your Internet service provider whenever You are on the Internet. When You request pages from the Services, our servers may log Your IP Address and, if applicable, Your domain name. Your IP Address is used to help identify You and to gather demographic information about our Users as a whole. Nepal Caller’s servers may also record the referring page that linked you to Nepal Caller (e.g. another web site or a search engine); the pages You visit on the Services; the web site you visit after Nepal Caller’s web site; the ads you see and/or click on; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms You have entered on this web site or a referral site; and other Web usage activity and data logged by Nepal Caller’s servers. Nepal Caller uses this information for internal system administration, to help diagnose problems with servers, and to administer our Services. Such information may also be used to gather demographic information, such as country of origin and Internet Service Provider.
Corresponding data may be collected and used for the same purposes when You enable and use the “search the web” functionality within the Nepal Caller Apps.

Information Security

In order to provide the Nepal Caller Services, Nepal Caller may transfer, process and store personal data in a number of countries. Nepal Caller may also subcontract processing of Your information to third parties located in countries other than Your home country. You acknowledge and agree that Nepal Caller may transfer Your personal data as described above for purposes consistent with this Privacy Policy. We take all reasonable precaution to protect Your information, Contact Information and other Content from misuse, loss and unauthorized access. Although we cannot guarantee this information will not be subject to unauthorized access, Nepal Caller has physical, electronic, and procedural safeguards in place to protect it. The Information is stored on secured servers and protected by secured networks to which access is limited to a few authorized employees and personnel. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Accuracy of Collected Information

Nepal Caller may on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated information retained by Nepal Caller in connection with the operation of the Services. You have always the right to know what information is stored about You and have any data corrected or deleted on Your request, which should be submitted in accordance with our contact details below.
The accuracy and security of information concerning the Users and their contacts are Nepal Caller’s highest priority and they are free to opt-in or opt-out of the Services at any time. You can delist Your telephone number from the Nepal Caller database via a request directly on the Nepal Caller website and if You choose to disable the Enhanced Search functionality or the Nepal Caller Apps itself, all Contact Information will be made unavailable for search in the Nepal Caller database.


Nepal Caller Services are not intended for or designed to attract anyone under the age of 13 and Nepal Caller does not intentionally or knowingly collect personal information in the Services from anyone under that age. We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.

Changes to this Privacy Policy

Nepal Caller may at any time with or without a separate notice change this Privacy Policy, and You are encouraged to review this Policy from time to time. In case of substantial changes, Nepal Caller notifies the Users by push notice or via notice on the Nepal Caller website.


If You have any additional questions about Nepal Caller’s Terms of Service or Privacy Policy or want to make a request regarding certain information, You are encouraged to contact Nepal Caller. The contact information is: i-Tech Nepal
Bikash Tower, 2nd Floor
Hanumansthan, Anamnagar
Kathmandu, Nepal
You can also send your enquiries via email to or Call +977-1-4221466